Return & Refund Policy
At Much Needed Toys, we strive to provide high-quality products and customer satisfaction. If you're not fully satisfied with your purchase, we're here to help.
Returns
- Eligibility for Returns:
- Items must be returned within [30] days of the delivery date.
- Items must be unused, in their original packaging, and in the same condition that you received them.
- Certain items such as perishable goods, customized items, or personal care products cannot be returned.
- Process:
- To initiate a return, please contact us at MuchNeededLLC@gmail.com with your order number and reason for the return.
- Once approved, we will provide instructions on how and where to send your item.
- The customer is responsible for return shipping costs unless the product is defective or incorrect.
- Non-returnable Items:
- Items marked as “Final Sale.”
- Gift cards and downloadable products.
Refunds
- Processing Refunds:
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, the refund will be processed to your original method of payment within [7] business days.
- Please note that shipping costs are non-refundable unless the product is defective or an error occurred on our end.
- Late or Missing Refunds:
- If you haven’t received a refund after the stated time frame, first check with your bank or credit card company, as it may take additional processing time.
Exchanges
If you need to exchange an item, please contact us at MuchNeededLLC@gmail.com within [14] days of receiving your item.
Contact Us
For any return, refund, or exchange inquiries, feel free to reach out to us at: